Customer Service and Operations Management, striving to show results and data driven perfection.

With Over 6 years in Customer service and Office Administration I can/will bring a wealth of expertise to any organization. I am known for a high level of professionalism and commitment to excellence, I have developed a strong work ethic and a deep understanding of what it takes to be successful.

Beyond my extensive work experience, I possess exceptional communication skills and a natural ability to connect with people. I am a true people person who excels at building and maintaining relationships, both with clients and team members. My friendly and approachable demeanor allows me to effectively collaborate with others and foster a positive work environment.

One of my defining qualities is my passion for learning. Throughout my career, I have consistently sought out opportunities to expand my knowledge and stay updated with industry trends. It for that reason that I consistently held second jobs working for others on nights or weekends. This drive for continuous improvement has enabled me to adapt to changing business landscapes and find innovative solutions to complex problems. I embrace new technologies and am particularly intrigued by learning new ways to communicate with clients.

I have a Trade certification in office administration from Treasure Island Job Corps Center, and I have multiple certifications obtained from Microsoft, Google, and LinkedIn. I use these skills to manage and organize data, create reports, and troubleshoot technical problems. I have over 6 of customer service experience in various industries, including telemarketing, lead generation, and Technical Troubleshooting. I am proficient in phone etiquette, communication, and Interpersonal skills, and I am motivated by providing quality customer service and contributing to the success of the team and the organization.

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