I have 9 years of experience as a customer service, technical support and sales associate. I am confident and comfortable to communicate with customers over the phone, via email or chat. I know how to approach difficult customers with empathy, acknowledgement and assurance which can turn them into an advocate/promoter. I am very resourceful and productive. I don’t easily give up and I can handle stress at an expert level. Even if I have a lot of things to do, I can get them done before the deadline, the sooner I start the sooner I will finish. I have so many good skills to offer.