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Administrative & Secretarial Customer Service & Account Management

Customer Service Champion|VA

$5/hr Starting at $1K

Will take customer service calls to improve customer experience. I will also be available for cold calling.

  • I have more than 10 years of experience in Customer Service, and my proficiency in customer service and the tools used in all channels - phone, chat, and email, align with the responsibilities highlighted in the advertised role. In my role as Customer Service Representative, I excelled in hitting all necessary metrics to gauge customer satisfaction. From Productivity, Efficiency, and Quality, I was able to mark my excellence in the field and as a result, I was promoted to various roles that help in developing more talents.

About

$5/hr Ongoing

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Will take customer service calls to improve customer experience. I will also be available for cold calling.

  • I have more than 10 years of experience in Customer Service, and my proficiency in customer service and the tools used in all channels - phone, chat, and email, align with the responsibilities highlighted in the advertised role. In my role as Customer Service Representative, I excelled in hitting all necessary metrics to gauge customer satisfaction. From Productivity, Efficiency, and Quality, I was able to mark my excellence in the field and as a result, I was promoted to various roles that help in developing more talents.

Skills & Expertise

AvayaChat SupportClient ContactCold CallingCorrespondence ManagementCustomer SatisfactionCustomer ServiceHelp DeskOrder ProcessingPhone SupportSalesforceZendesk

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