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Skills

  • Avaya
  • Chat Support
  • Client Contact
  • Cold Calling
  • Correspondence Management
  • Customer Satisfaction
  • Customer Service
  • Help Desk
  • Order Processing
  • Phone Support
  • Salesforce
  • Zendesk

Services

  • Customer Service Champion|VA

    $5/hr Starting at $1K Ongoing

    Dedicated Resource

    Will take customer service calls to improve customer experience. I will also be available for cold calling. I have more than 10 years of experience in Customer Service, and my proficiency in customer...

    AvayaChat SupportClient ContactCold CallingCorrespondence Management

About

I have more than 10 years of experience in Customer Service, and my proficiency in customer service and the tools used in all channels - phone, chat, and email, align with the responsibilities highlighted in the advertised role.

In my role as Customer Service Representative, I excelled in hitting all necessary metrics to gauge customer satisfaction. From Productivity, Efficiency, and Quality, I was able to mark my excellence in the field and as a result, I was promoted to various roles that help in developing more talents.

Work Terms

I am available for VA role from 530pm EST to 1130PM EST