With 7 years of proven experience providing customer service for several different companies, I have handled, customer service, technical support, been a collections officer, and lastly, I even taught English to Chinese students. Worked for US and Australian based companies such as DirecTV, HSBC ,US Website builder, Nextel ,Australia New Zealand bank (ANZ) to name a few. I am confident I will make an immediate contribution to your business. I would also like to consider the tenure I had with Sidekicks (Customer Support Outsourcing Service) as a Quality Analyst and a Team leader where I have acquired more skills set needed for the required job responsibilities.