Hi, Please accept and consider my interest in working with you as your freelancer. I have more than 3 years of experience in Customer Service assisting U.S. and Canadian customers. I was trained in some large BPO companies in the Philippines. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. My goal is to provide satisfaction, accuracy and efficient work to my future clients. Throughout the years of my experience as a Customer Service Representative, I have managed to enhance the skills that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and willfully familiarize myself with the product in order to provide the best possible support to customers. My Skills: - Microsoft Office Word, Excel and Spreadsheet - Google Docs, Google Sheets, Gmail, and Google Calendar - Speak and Write English - Email Support - Phone Support - Chat Support and Email Support via Zendesk - Customer Service