I am a young, vibrant 27-year-old female who has over 4 years experience as a Customer Service, specifically in the capacity as an Email, Live Chat, Phone Support, and Data Entry, agent. I have always been the person to tackle the “Elephant in the room” spot on. I like to resolve personal issues before it escalates into something else and that is the same attitude I bring to my job as a Customer Service Consultant. I am trained in various systems such as Zendesk, CRM, Microsoft Words and Excel, Kana, just to name a few. During my customer service experience, my responsibilities include order processing, processing refunds based on the company's policies, locating missing orders, setting up accounts, basic troubleshooting, and technical support, just to name a few. I am eager to learn about new products and services that would help me to provide nothing but excellent customer service. If it is that you are looking for someone who is efficient, hardworking and dedicated to any task at hand and is proficient in English Customer Service, look no further.