I started in the Customer Service Industry in a Call Center Setting in 2019. I got promoted to a Team Leader Position in 2020 and started as a Freelance Customer Support in 2020 as well. I am familiar with Zendesk, Gorgias, Freshdesk, Groove, G-Suite, Zoho, and Amazon platform. I am accustomed to using Shopify, Oberlo, and Ali Express. I have experience in managing social media accounts and content creation. I have excellent interpersonal and communication skills and am fluent in English. I learn fast. I deliver results even when I am under pressure and believe that everything worth doing is worth doing well. I have an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.