I will be your primary point of contact with your client. I am genuinely excited to assist customers, and I am patient, empathetic, and communicative. I will efficiently respond to customer inquiries and maintain high levels of customer satisfaction by doing the following:

1. Receiving and making phone calls to customer service
2. Maintaining strong customer relationships by responding to questions and concerns quickly and professionally.
3. Managing database records, resolving customer complaints, and writing status reports on customer service issues
4. Data entry and research are performed as needed to troubleshoot customer issues.
5. To achieve customer satisfaction, identify and assess the needs of the customer.
6. Create long-term relationships and trust with customer accounts by engaging in open and interactive communication.
7. Use the appropriate method/tools to provide accurate, valid, and complete information.
8. Meet personal/customer service team sales and call-handling targets.
9. Handle customer complaints by providing solutions.

Please contact me, and you will be completely satisfied.