I will be your primary point of contact with your client. I am genuinely excited to assist customers, and I am patient, empathetic, and communicative. I will efficiently respond to customer inquiries and maintain high levels of customer satisfaction by doing the following:
- Receiving and making phone calls to customer service
- Maintaining strong customer relationships by responding to questions and concerns quickly and professionally.
- Managing database records, resolving customer complaints, and writing status reports on customer service issues
- Data entry and research are performed as needed to troubleshoot customer issues.
- To achieve customer satisfaction, identify and assess the needs of the customer.
- Create long-term relationships and trust with customer accounts by engaging in open and interactive communication.
- Use the appropriate method/tools to provide accurate, valid, and complete information.
- Meet personal/customer service team sales and call-handling targets.
- Handle customer complaints by providing solutions.
Please contact me, and you will be completely satisfied.