I would be very happy to assist somebody like what I always do in my previous and present work. I would make sure that the customer is satisfied with the overall call center experience in how I handle the call. I have the best skills in providing excellent customer service experience. I worked with United Airlines for 3 years handling reservation desk for domestic and international flight. Then I worked for Caesars Hotel and Casino for another 3 years and I handled reservation for almost 30 hotels located in Atlantic City, Las Vegas, Lake Tahoe, Tunica, and Gulf Coast. Both accounts are has CSAT which is an important part of our monthly score card. and now I am handling Webjet, an Australian online travel agency and I deal with passengers and sometimes I need to call the airlines directly to resolve the issue.