All Services Other Customer Service Representative $13/hr · Starting at $30 -Manage patient, health plan or healthcare providers needs by telephone or email. -Routing health plan representatives and providers to appropriate internal resources. -Answering on average 60-70 calls per day. -Handle and resolve customer questions and/or issues. -Log internal and external interactions into CRM (Salesforce) in order to create a standardized reporting process. -Assisted claims resolution specialist with handling and resolving complex DME billing issues. About $13/hr · Ongoing Download Resume -Manage patient, health plan or healthcare providers needs by telephone or email. -Routing health plan representatives and providers to appropriate internal resources. -Answering on average 60-70 calls per day. -Handle and resolve customer questions and/or issues. -Log internal and external interactions into CRM (Salesforce) in order to create a standardized reporting process. -Assisted claims resolution specialist with handling and resolving complex DME billing issues. Skills & Expertise BillingCreativeCRMCustomer ServiceEmail ServicesHealthcare ConsultingPatient EducationPhone SupportPlanningProcess DesignReport WritingRoutersSalesforce 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Customer Service RepresentativesManagement ExpertsAssignment WritersHealthcare ConsultantsSales ExpertsReport WritersInstructional DesignersDatabase DevelopersInternational Business ManagersPatient EducatorsCall Center ServicesSalesforce ConsultantsRouter ExpertsSoftware DevelopersPlannersProcess DesignersCRM ExpertsMicrosoft Excel ExpertsData ManagersBusiness ManagersBilling ServicesProduct ManagersResearchersSpreadsheets Experts