Committed, hardworking and passionate. These terms might have the same meaning, but these are the words that best describes me.

I am a Customer Service Agent with more than 4 years of experience.

I have worked on different projects and for some of the most influential companies, like Foodpanda, Walmart, Keller Willaims. I am fluent in English language, and have excellent Email and Chat Support Skills. 

I am passionate about creating the best customer experience. I am organized and able to handle multiple inquiries, even in stressful situations.I am proactive and a real problem solver. Ready to take on new challenges and always committed. 

My subset of expertise is as follows:

• Live Chat, Email and Phone Support
• Technical Support
• Lead Generation
• E-comm Managment
• Real Estate VA
• Admin Support
• Appointment Scheduling

  
  

• Front Desk Support

  
  

  • Contact Validation

    
    

These are just the very basics that I can do. I've been to almost all types of industry like E-commerce, Property Management, Medical, Insurance and did Telemarketing too! You can count on my knowledge and experiences plus my passion to learn new things to make anything work out for you and me.

I am proficient in using HubSpot, Zendesk, Zoiper, Ring Central, Slack, Ringy, Vicidialer, Intercom and Gorgias etc.