Hi, My name is Husnain.
I am an experienced customer care representative with a demonstrated history of working in the customer support field. Skilled in Live Chat, Email Support, Customer Service, and Customer Relationship Management (CRM).
Experiences:
--Customer Support Executive - Walmart | IBEX Global
I am currently part of ibex under project Walmart online chat support
--Customer Support Specialist - foodpanda | Mindbridge Pvt. Limited
I have worked as customer care representative at foodpanda for the APAC region. foodpanda is an online food and grocery delivery platform owned by Berlin-based company Delivery Hero SE, which operates in about 50 countries across four continents.
And experienced in the blow mentioned subsections of customer support with the CSAT(Customer Satisfaction) rate of 93%.
1. Live Chat
2. Email Support
I am highly organized, and process-oriented and I have a strong desire to solve challenges with smart solutions. Overall, due to my strong background and achievements in successfully identifying gaps and creating efficiencies, I am confident I will be able to succeed in this project you're hiring for.
Get in touch and let's start collaborating!