I have a high respect for commitment. When I am committed, I make sure that I give my best to fulfill what I have promised. I am also a goal-oriented person, I see to it that I achieve my goals I set. I also make sure that I deliver what is expected of me. Working for BPO industry taught me how to perform an excellent customer service. I have learned that it is not enough to meet the expectations of customers but rather we need to exceed their expectations. And we can do that by providing the best solutions to their concerns and offer an extra service to them after resolving their concerns.