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Administrative & Secretarial Customer Service & Account Management

Customer Service Support

$10/hr Starting at $35

I offer professional customer support services tailored to enhance customer satisfaction and foster loyalty. With excellent communication skills and a problem-solving mindset, I excel in resolving inquiries efficiently while maintaining a positive and empathetic demeanor. My experience includes managing customer interactions via phone, email, and chat, with proficiency in troubleshooting, conflict resolution, and upselling. I adapt to various tools and CRM systems quickly, ensuring accurate documentation and seamless support. My goal is to represent your brand with professionalism, build trust with customers, and provide solutions that align with company objectives, ultimately driving retention and positive reviews.

About

$10/hr Ongoing

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I offer professional customer support services tailored to enhance customer satisfaction and foster loyalty. With excellent communication skills and a problem-solving mindset, I excel in resolving inquiries efficiently while maintaining a positive and empathetic demeanor. My experience includes managing customer interactions via phone, email, and chat, with proficiency in troubleshooting, conflict resolution, and upselling. I adapt to various tools and CRM systems quickly, ensuring accurate documentation and seamless support. My goal is to represent your brand with professionalism, build trust with customers, and provide solutions that align with company objectives, ultimately driving retention and positive reviews.

Skills & Expertise

Account ManagementClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceOrder ProcessingTelephone SupportZendesk

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