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Skills

  • Correspondence Management
  • Account Management
  • Administrative Assistant
  • Appointment Setting
  • Calendar Management
  • Chat Support
  • Chatbots
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Customer Service
  • E-Commerce
  • Email Support

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Services

  • Virtual Assistant

    $15/hr Starting at $50 Ongoing

    Dedicated Resource

    As a Virtual Assistant, I provide professional, reliable, and detail-oriented administrative support to help companies and entrepreneurs streamline operations and focus on core business objectives. I...

    Administrative AssistantAppointment SettingCalendar ManagementCorrespondence ManagementExecutive Assistant

  • E-commerce and Operations Support

    $15/hr Starting at $40 Ongoing

    Dedicated Resource

    I bring a unique combination of technical skills, operational excellence, and customer-focused strategies to elevate e-commerce platforms and streamline operations. With a strong background in mechanical...

    E-CommerceInventory ManagementManagementOperations ManagementProcess Design

  • Chat and Social Media Support

    $8/hr Starting at $30 Ongoing

    Dedicated Resource

    As a Chat and Social Media Assistant, I specialize in delivering exceptional online customer support and managing digital communications to enhance brand presence. With expertise in handling real-time...

    Chat SupportChatbotsEmail SupportLiveChatWeb Chat

  • Customer Service Support

    $10/hr Starting at $35 Ongoing

    Dedicated Resource

    I offer professional customer support services tailored to enhance customer satisfaction and foster loyalty. With excellent communication skills and a problem-solving mindset, I excel in resolving inquiries...

    Account ManagementClient AdministrationClient AssessmentClient ContactClient Issue Resolution

About

Results-driven E-commerce Operations Coordinator with a strong foundation in customer service, project management, and quality assurance. Over the years, I've cultivated a reputation for my problem-solving abilities, adaptability, and proactive approach. With experience in cross-functional collaboration and managing complex operational challenges, I excel at ensuring smooth workflows and customer satisfaction.

My journey spans various roles across customer support, account management, and operations within high-paced industries. These experiences have sharpened my skills in handling data analysis, conducting fraud reviews, and resolving marketplace issues, all while prioritizing a seamless customer experience. With certifications in modern supervisory skills and a background in business administration, I'm committed to contributing positively to organizational goals and advancing my professional expertise.

Work Terms

Mon - Fri 7 AM EST - 9 PM EST (Other time zones are negotiable based on required time frames)
Sat 9 AM EST to 5 PM EST
Payment preferred weekly, however I am open to bi weekly.