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Administrative & Secretarial

Customer Service/Virtual Assistant

$8/hr Starting at $25

I'm expert in multi-tasking, fluent in English written and oral skills and I can do office tasks. I can do research and data entry, update customers' information in your database, check and respond to emails, deal with basic technical support issues, login issues, payment inquiries and refunds, respond to comments in social media, update information on your website, do social media promotion, check and sort in excel, do phone calls, plan and strategize, prioritize revenue generating tasks and provide excellent customer service by responding as quickly as possible, knowing the customers/personal touch(call them by their first name), fix the problems or mistakes, go the extra mile and think long term relationship with the customers because customer is for life. I can handle and manage people but I’m also a team player.

About

$8/hr Ongoing

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I'm expert in multi-tasking, fluent in English written and oral skills and I can do office tasks. I can do research and data entry, update customers' information in your database, check and respond to emails, deal with basic technical support issues, login issues, payment inquiries and refunds, respond to comments in social media, update information on your website, do social media promotion, check and sort in excel, do phone calls, plan and strategize, prioritize revenue generating tasks and provide excellent customer service by responding as quickly as possible, knowing the customers/personal touch(call them by their first name), fix the problems or mistakes, go the extra mile and think long term relationship with the customers because customer is for life. I can handle and manage people but I’m also a team player.

Skills & Expertise

Admin SupportBPOCRMCustomer ServiceData EntryData ManagementEmail ServicesEmail SupportEnglish LanguageInternet ResearchMicrosoft OfficeOnline Chat SupportOrder ProcessingPayment Gateway IntegrationPhone SupportPromotionsResearchSales Order ProcessingSocial Media MarketingTechnical SupportTraining & Coaching IndustryVirtual AssistantsVisual BasicWeb DesignWriting

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