TLC - Think Like A Customer
I love cooking, singing and watching movies. I believe that Open Communication is the key to success in any aspect of life. I'm expert in multi-tasking, fluent in English written and oral skills and I can do admin or office tasks. I'm able to learn new things quickly, detail oriented and I work with integrity. I have 8 years work experience in a BPO company. My internet connection speed is 15 MBPS and we have a reliable and stable power supply plus an up to date and modern hardware (desktop).
Here's what I can do for your company:
-Provide excellent customer service by responding as quickly as possible, knowing the customers/personal touch(calling them by their first name), fix the problems or mistakes, go the extra mile and think long term relationship with the customers because customer is for life.
-I can do research and data entry.
-Update customers' information in your database.
-Check and respond to emails.
-Deal with basic technical support issues, login issues, payment inquiries and refunds.
-Respond to comments in social media.
-Update information on your website.
-Do social media promotion.
-Check and sort in excel.
-Plan and strategize.
-Prioritize revenue generating tasks.
-Handle and manage people but I’m also a team player.
I look forward to working with you.
Thank you.
Work Terms
I can work part time or full Time. My payment terms is through PayPal or Payoneer and I preferred Assertive Style of communication.