All Services Other Customer Service $6/hr · Starting at $25 Answers all customers’ e-mails and conduct an appropriate solution for any issues Performs refunds and replacements of the orders when needed Manages Seller Feedback Manages Product Reviews (commenting and managing the disposition of top reviews if it is favorable) Manages Social Media accounts (Facebook, Twitter) Consolidates information for the EOD Reports Create SOPs for new processes and policies, updates existing SOPs Writes to influencers for social media outreach About $6/hr · Ongoing Download Resume Answers all customers’ e-mails and conduct an appropriate solution for any issues Performs refunds and replacements of the orders when needed Manages Seller Feedback Manages Product Reviews (commenting and managing the disposition of top reviews if it is favorable) Manages Social Media accounts (Facebook, Twitter) Consolidates information for the EOD Reports Create SOPs for new processes and policies, updates existing SOPs Writes to influencers for social media outreach Skills & Expertise Email ServicesManagementReportsReviews 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts TranscriptionistsCommunication Skill ManagersTechnical Support SpecialistsFreelance WritersDigital Marketing ServicesEnglish Language ExpertsLanding Page DesignersCustomer Service RepresentativesData EncodersData Entry ExpertsManagement ExpertsReading SpecialistsMultitasking ExpertsGoogle Analytics ExpertsEmail Marketers