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Administrative & Secretarial Customer Service & Account Management

Customer Service/Support

$6/hr Starting at $60

I resolve customer issues efficiently and professionally while communicating clearly and effectively in writing and verbally. I'm able to maintain a positive and helpful demeanor with a high level of empathy and patience for customers.

Key skills:

  • Phone support (I speak native British)
  • Support via electronic mail
  • Chat Support
  • Tech support
  • CRM tools e.g. Zendesk, HubSpot, Apollo, etc
  • Softphones e.g. RingCentral and others


About

$6/hr Ongoing

Download Resume

I resolve customer issues efficiently and professionally while communicating clearly and effectively in writing and verbally. I'm able to maintain a positive and helpful demeanor with a high level of empathy and patience for customers.

Key skills:

  • Phone support (I speak native British)
  • Support via electronic mail
  • Chat Support
  • Tech support
  • CRM tools e.g. Zendesk, HubSpot, Apollo, etc
  • Softphones e.g. RingCentral and others


Skills & Expertise

Account ManagementClient AdministrationClient ContactClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceHubSpotOrder ProcessingSalesforceTelephone SupportWritingZendesk

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