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Skills

  • Account Management
  • Client Administration
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • HubSpot
  • Order Processing
  • Salesforce
  • Telephone Support
  • Writing
  • Zendesk

Services

  • Customer Service/Support

    $6/hr Starting at $60 Ongoing

    Dedicated Resource

    I resolve customer issues efficiently and professionally while communicating clearly and effectively in writing and verbally. I'm able to maintain a positive and helpful demeanor with a high level of...

    Account ManagementClient AdministrationClient ContactClient Issue ResolutionClient Orientation

About

With vast work experience in a 20-year ballpark, I am a multiskilled professional of great variety. Throughout my career, I have worked for many years as an administrative assistant, a customer support representative, and a content marketer. All in diverse settings; on-site, remote contractor, and freelancer.

Although I have thrived in leadership roles, my focus has always been more on doing great work, whether solo or in a team. I'm a person of high integrity and I put high value on quality rather than on quantity.

I'm genuinely passionate about helping people. Which is why I changed my career direction at a certain point moving from content marketing to customer support. Although I am a creative at heart and enjoy content creation and content marketing, providing support and helping people satisfies me on a personal and a professional level.

Employers, clients and collaborators consider me reliable, trustworthy, independent, and approachable. I have a positive personality and this is the first trait that is always noticed by those that meet me.