As a Customer Success Specialist with over 12 years of experience, I help businesses develop long-term client relationships and drive customer satisfaction. My expertise spans customer onboarding, account management, SaaS support, and telemarketing for various industries, including real estate, e-commerce, SaaS, and technology.
I specialize in lead generation, cold calling, and appointment setting, leveraging tools like Salesforce and HubSpot to efficiently manage and nurture customer relationships. With a strong background in proactive support, issue resolution, and upselling strategies, I ensure every customer interaction is impactful and drives business growth.
I offer high-quality support via multichannel communication (phone, chat, social media), and am ready to engage with clients on an hourly basis for both customer support and telemarketing roles.