Empowering businesses through expert customer success, telemarketing, and SaaS support, one client at a time.
With over 12 years of experience, I specialize in Customer Success, Telemarketing, and SaaS Support for businesses across multiple industries, including e-commerce, real estate, and technology.
Throughout my career, I’ve helped businesses build strong, lasting relationships with clients by ensuring their needs are met through excellent onboarding, proactive customer support, and effective telemarketing strategies. I excel in lead generation, cold calling, and appointment setting, while providing exceptional SaaS support to ensure seamless platform adoption and customer satisfaction.
My journey has allowed me to work with diverse industries, providing tailored solutions and leveraging CRM systems like Salesforce and HubSpot for effective customer relationship management. I’m passionate about offering personalized service through multichannel communication (phone, chat, and social media).
When working with me, you can expect a customer-centric approach, attention to detail, and a commitment to delivering outstanding results. I believe in not just meeting expectations, but exceeding them through proactive service and a focus on long-term success.
Outside of work, I enjoy staying up-to-date on the latest technology trends, reading business books, and helping local businesses grow. I’m always eager to connect with like-minded professionals and look forward to collaborating with you to achieve your business goals.
Work Terms
Hours of Operation:
I’m available for hourly work and can adapt to your time zone needs. Typically, my working hours are 9 AM to 6 PM (UTC), but I’m flexible and can accommodate different schedules as needed.
Payment Terms:
My hourly rate is $7.00/hr. I prefer to work on an hourly basis, and payment can be made through Guru's secure platform. I’m open to discussing project-based rates if needed.
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