High experience in customer support for 8 years in different roles (Tier I , 2nd line agent , Team lead , Customer experience Manager ) with customer satisfaction approach who can support your customer by different channels ( Emails , Chats , Calls , Social media ) in different industries ( Travel and Tourism , Shipment , E-commerce , Mobility ) who worked in different markets ( Europe , US , GCC and Mena ). 

✔️CRM's

 Zendesk - Freshdesk - Intercom - Verloop - Salesforce.

✔️Ecommerce platforms

Amazon- Ebay- Catch - Walmart. 

Why me?

🏆 Top rated on Upwork 

🏆 +8 Years Experience 

⏰ 4000+ Upwork hours + Fixed contracts. 

⭐️ Fluent English & Arabic verbal & written communication skills 

💯 100% Success Rate

 ✅ Available to work in EST, PST or CST time zone 

🧠 A multi-skilled person and easy to work with