High experience in customer support for 8 years in different roles (Tier I , 2nd line agent , Team lead , Customer experience Manager ) with customer satisfaction approach who can support your customer by different channels ( Emails , Chats , Calls , Social media ) in different industries ( Travel and Tourism , Shipment , E-commerce , Mobility ) who worked in different markets ( Europe , US , GCC and Mena ).
✔️CRM's
Zendesk - Freshdesk - Intercom - Verloop - Salesforce.
✔️Ecommerce platforms
Amazon- Ebay- Catch - Walmart.
Why me?
🏆 Top rated on Upwork
🏆 +8 Years Experience
⏰ 4000+ Upwork hours + Fixed contracts.
⭐️ Fluent English & Arabic verbal & written communication skills
💯 100% Success Rate
✅ Available to work in EST, PST or CST time zone
🧠 A multi-skilled person and easy to work with