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Skills

  • Customer Care Services
  • Customer Experience
  • Customer Experience Management
  • Customer Service
  • Customer Service Operations
  • Customer Service Support
  • Customer Support
  • Customer Support Representative

Services

  • Customer Support Agent - Team Lead

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    High experience in customer support for 8 years in different roles (Tier I , 2nd line agent , Team lead , Customer experience Manager ) with customer satisfaction approach who can support your customer...

    Customer Care ServicesCustomer ExperienceCustomer Experience ManagementCustomer ServiceCustomer Service Operations

About

Customer Support Agent - Team Lead / Manager

High experience in customer support for 8 years in different roles (Tier I , 2nd line agent , Team lead , Customer experience Manager ) with customer satisfaction approach who can support your customer by different channels ( Emails , Chats , Calls , Social media ) in different industries ( Travel and Tourism , Shipment , E-commerce , Mobility ) who worked in different markets ( Europe , US , GCC and Mena ).

✔️CRM's
Zendesk - Freshdesk - Intercom - Verloop - Salesforce.

✔️Ecommerce platforms
Amazon- Ebay- Catch - Walmart.

Why me?
🏆Top rated on upwork
🏆 +8 Years Experience
⏰ 4000+ Upwork hours + Fixed contracts.
⭐️ Fluent English & Arabic verbal & written communication skills
💯 100% Success Rate
✅ Available to work in EST, PST or CST time zone
🧠 A multi-skilled person and easy to work with

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