I am a versatile professional with expertise in customer support, logistics coordination, truck dispatching, and taxi booking and dispatch. With 5+ years in call center sales, 4 years in truck dispatching, and proficiency in taxi dispatch operations, I am well-equipped to manage high-pressure environments and deliver exceptional results.
Currently, I'm dispatch Dry Vans, Reefers, and Box Trucks, achieving weekly revenues between $3.9k to $5.5k on Box Trucks and on Reefer or VAN$6k to $8K.
I also specialize in managing taxi booking systems, ensuring smooth and efficient dispatching operations.
My skills in customer service and digital optimization allow me to provide comprehensive solutions tailored to diverse client needs.
Why Choose Me?
Customer-Centric Approach: Skilled in handling inbound calls, client queries, and ensuring high satisfaction.
Taxi Dispatch Expertise: Experience in managing taxi bookings, coordinating rides, and optimizing schedules.
Logistics Excellence: Proven ability to streamline truck and fleet dispatch processes, maximizing operational efficiency.
Digital Proficiency: Advanced skills in SEO, social media management, and tools like Google Workspace.
Core Skills:
Logistics & Taxi Dispatching.
Taxi bookings and ride scheduling.
Truck dispatching (Dry Vans, Reefers, Power Only, Box Trucks).
Load boards (DAT, Truckstop).
Customer Support: Handling inbound and out bound calls, issue resolution, and client engagement. As well as chat support.
Tools: RingCentral, Slack, Skype, Zendesk.
Digital Expertise: SEO optimization (On-Page, Off-Page, Technical). Social media audits, Facebook Ads, and Google Workspace.
Experience Highlights:
Truck Dispatcher, Hybrid Trucking LLC: Achieved weekly revenue goals for various fleet types and optimized load management.
Taxi Dispatch & Booking Specialist: Successfully managed taxi ride bookings, ensured timely dispatch, and optimized route planning.
Verification Specialist, Celebex Communications: Verified insurance and maintained data accuracy with quality assurance standards.
CSR & Sales Verifier, Mars BPO: Consistently delivered high-quality sales and client satisfaction. Services I Offer
Taxi Booking & Dispatch Coordination.
Truck Dispatching (Dry Vans, Reefers, Box Trucks, Flat Bed, Hotshot).
Supply Chain Tracking.
Customer Support (Inbound Calls and out bound Calls).
Social Media Management & SEO Optimization.
Load Board Optimization (DAT, Truckstop, Sylectus, 123 etc..).
Languages:
English (Fluent)
Urdu (Native)
Punjabi (Native)
Let’s connect to explore how I can contribute to your business growth, whether it’s in logistics, taxi dispatch, customer support or chat support. Schedule a meeting today to discuss opportunities!
Thanks!