I am a seasoned professional with over 9 years of expertise in logistics coordination, truck dispatching, taxi booking and dispatch, customer support, and digital optimization. My diverse skill set allows me to provide tailored solutions to meet business needs efficiently and effectively.
From achieving weekly revenues of $6k-$8k for Reefer and Van fleets to managing seamless taxi booking operations, I specialize in optimizing processes to drive results. My experience spans handling Dry Vans, Reefers, Box Trucks, Flatbeds, and Hotshots, as well as leveraging load boards like DAT, Truckstop, and Sylectus to maximize profits.
I am also proficient in customer service, managing inbound/outbound calls, chat support, and issue resolution using tools like RingCentral, Slack, and Zendesk. With advanced skills in SEO, social media management, and digital tools like Google Workspace, I bring a well-rounded approach to business growth.
Why Choose Me?
Expert in logistics and dispatching.
Customer-centric support specialist.
Proficient in SEO and social media optimization.
Multilingual (English, Urdu, Punjabi).
Whether you need logistics management, taxi dispatch coordination, customer support, or digital optimization, I am here to help you achieve your business goals. Let's connect and discuss how I can contribute to your success!
Work Terms
Availability
*Flexible working hours to accommodate client needs.
*Open to part-time, full-time, or project-based work.
Communication
*Prompt and clear communication via Guru messages, email, or preferred tools (e.g., Slack, RingCentral, Skype).
*Regular updates on project progress.
Payment Terms
*Hourly Rate Minimu: $6.00/hr.
*Payment through Guru’s secure platform only.
*Invoices sent weekly or upon project milestones, as agreed.
Project Scope
*Detailed discussion of project requirements before starting.
*Flexibility to accommodate revisions within agreed scope.
Confidentiality
*Commitment to client confidentiality and data security.
*Non-disclosure of sensitive information.
Tools & Resources
*Proficient with tools like RingCentral, Slack, Zendesk, DAT, Truckstop, and Google Workspace.
*Ready to learn and adapt to any client-specific software or systems.
Response Time
*Quick response to queries, usually within 24 hours.
*Immediate attention to urgent matters, if notified in advance.
Revisions & Feedback
*Open to revisions for ensuring client satisfaction.
*Constructive feedback is welcomed to refine deliverables.
Long-Term Projects
*Prefer establishing long-term relationships with clients for consistent collaboration.
Holidays & Time Off
*Advance notice provided for any planned time off.
*Availability during weekends or holidays upon prior agreement.
These terms ensure a professional and smooth working relationship while focusing on delivering high-quality results.