Hello, I have worked for many organizations as a customer support and sale agent. I do have experience in handling customer queries through phone calls, emails, and chats. I have worked for eCommerce stores and have a knowledge of product uploading and troubleshooting. I am a good team player and have qualities which customer support agent should need to have. Within my experience in the field of customer support, I have adopted three qualities which are really necessary to have in customer support agent: The software that currently I am using for support are: I have a good typing speed of 45WPM and able to work under high pressure and with a large number of incoming calls and chats.