I am a seasoned customer service representative and a virtual assistant. I carry out various administrative tasks, dedicated to work, consistently exceeding customers expectations. My peers and former employers would describe me as honest, empathetic, hardworking, someone who has integrity, problem-solver and go-to person.
My services include, but not limited to
- Serving as the primary contact and providing first level support for customers.
- Serve customers by providing product and service information and resolving any problem.
- Build and facilitates the relationship between companies and their clients.
- Troubleshooting, processing errors and achieving goals by concluding tasks before deadline.
- Performing various administrative tasks, which includes making travel arrangements, answering calls, emails, live chats, using communication tools like Hubspot, Intercom, Skype, live chat, Zendesk, mailchip.
- Schedule and manage appointments or meetings.