I am a dedicated and highly skilled Customer Support Specialist with over 5 years of experience in providing exceptional chat-based customer service. I have a proven track record of effectively managing customer inquiries, resolving issues, and ensuring customer satisfaction in fast-paced environments. My expertise includes handling technical and non-technical inquiries, troubleshooting, and using popular customer support tools like Zendesk, Intercom, salesforce, azure and Freshdesk.
Key strengths:- Expert in providing clear, friendly, and professional support through live chat Proven ability to resolve complex customer issues quickly and effectively Strong communication, multitasking, and problem-solving skills Experience working with both B2C and B2B clients across various industries, including e-commerce and tech support I am passionate about helping businesses improve their customer experience and building long-term relationships with clients. Let’s connect and discuss how I can help your company deliver top-notch customer support!