As a data Analyst/Virtual Assistant proficient in Excel, Power BI, and Tableau, Pivot I can help employers in several ways:

• Efficiency in Data Handling: Whether it’s cleaning up messy data in Excel, Data Entry setting up automated reporting in Power BI, or creating interactive dashboards in Tableau, I can work across all three tools to streamline data processes.
• Business Insights: I can provide valuable insights by transforming raw data into actionable visualizations, reports, and dashboards that help decision-makers track KPIs, identify trends, and make data-driven decisions.
• Scalability: From small teams working with Excel to large organizations needing real-time dashboards in Power BI or Tableau, I can scale my approach to fit your needs, ensuring that the data analysis process remains efficient as your business grows.
• Cross-Functional Collaboration: I am experienced in creating reports and visualizations that are easily understandable by non-technical stakeholders, facilitating cross-department collaboration and helping teams across marketing, finance, operations, and sales make better decisions.

In summary, whether through Excel’s robust calculation and modeling features, Power BI’s real-time business intelligence capabilities, or Tableau’s stunning visual analytics, I bring a comprehensive skill set to the table that can drive business performance and inform strategic decision-making. 

As an Technical Support/Back office specialist

• I have a strong capability to troubleshoot and analyze complex technical issues. I understand that technical support requires both a deep understanding of systems and a creative approach to finding solutions.
• One of my strengths is being able to explain complex technical issues in a clear, concise manner, I understand the value of customer satisfaction and how it impacts a company’s reputation. My approach to support is always empathetic, patient, and respectful.
• I have a strong foundation in troubleshooting a wide range of software, hardware, and network-related issues. I’m experienced with common operating systems (Windows, macOS, Linux), networking protocols, databases, mobile network technologies, Data analysis and various enterprise tools. I’m quick to adapt to new tools and technologies, which ensures I stay updated with industry standards.
• In technical support, speed and efficiency matter. I’m skilled at managing multiple tickets and prioritizing tasks to ensure timely resolution. I also understand the importance of following up with customers to ensure their issues are resolved completely and that no loose ends are left behind.