* My name is Maneesh Kumar and I am from Dharamshala, Himachal Pradesh. In total I have 5 years of mixed work experience which includes typing, microsoft office, data management, technical support, sales and banking disputes. * I have a very good knowledge of Microsoft Office {????MS Word, MS Excel and MS Power Point}. I am interested in Data Entry projects and any other projects related to computer software technical support. * During my work tenure {with American Express India PVT. LTD.} I have managed a team of 12-15 people as a Quality Analyst, analyzed cases worked by team members and provided detailed reports to higher management. My major job role was to investigate cases related to credit card fraud and unauthorized charges billed to USA Card Member's credit cards. * I have also received many awards like STAR OF THE MONTH, WORLD SERVICE AWARD, CUSTOMER SATISFACTION AWARDS etc. during my work tenure. * As far as my technical knowledge is concerned, I have fixed most software issues related to computers, laptops and other devices which we can connect to a computer like: Printers, Routers, All In One machines, Fax issues and networking issues {when I was working with IBM and Geeks Live Technical Services}. * Bottom line is that whatever work is assigned to me will be done professionally, patiently and accurately.