How to engage customers effectively; I have nearly 4 years of experience as a Customer Service Representative both Inbound and Outbound Call. I worked as a Sales Representative/Customer Service in one of the biggest TV, Phone and Internet in the United States and as a Financial Consultant via Phone as an Online Teller and also I worked as an Outbound Agent as an Account Executive helping people to get their money back from paying an insurance that they were not aware of. I have been a Virtual Assistant for 6 months now. I am particularly working in Link Building using PitchBox Tools.