My expertise lies in customer service/administrative/business consulting. I have 10 years of professional experience with improving the customer service experience. Customer service is my delight. I begin consulting 6 years ago, I have worked with small startup companies in the arena of training managers/admin assistants/customer service reps. I have held seminars on how to retain the best customer service representatives and how to manage today's workforce. Dynamic, savvy, MBA-educated professional offering successful consulting in advancing call centers and customer service sector, development, including track record of identifying the needs of customers and providing impeccable solutions.Motivated achiever who is recognized for combining program excellence, integrity, and innovation with best practices and disciplined attention to achieving immediate and long-term goals and objectives.Goal-driven performer who has directed organizational plans to achieve improved performance an