I am an accomplished, motivated, and versatile Data entry operator, Customer support executive & IT professional; I am known for being client-centric and a good team player. Innovative and driven, consistent achiever, responsible and efficient project manager. A welcome addition to any team, with a demonstrated ability to deliver highly critical projects with tight schedules and budgets; willing and able to function in any role necessary to ensure project success and on-time project delivery.
Results-driven IT Professional who has successfully directed multiple concurrent global capital expansion and cost reduction initiatives, developing and supporting successful projects and incorporating a wide range of applications and technologies. Customer-focused & Technically savvy and a quick study in emerging technology, able to quickly assess and utilize the appropriate response to meet the specific needs of the business requirement at hand; ready, willing, and able to function in any role necessary to ensure project success and on-time project delivery.
Strong in-depth knowledge of Data entry operations, Customer support (C-SAT) & IT help desk support.
I have relevant experience of more than 10+ years as a Data entry operator, customer support/Telesales executive, and IT help desk support. I can assure you that I come with a mix of experience and value, in the relevant job niche. Some of my past job roles included responding to customer queries in a timely and accurate manner, via chats, mail & phone support. To identify customer needs and help customers in the best possible manner. To articulate the value proposition of various products/services and to guide customers in the best possible manner. To build Rapport and to take control of the conversation. Follow up with the customers if the issues are not resolved. Listen and understand customers' needs. Also, I am a good team player and committed to providing the highest level of customer service at all times. I am spontaneous, enthusiastic, and always open to challenging and ever-changing job roles. I am a highly self-motivated person with minimal supervision. I am always available for a telephone interview at your convenience. I will be available more than 30 hours per week and will be able to start on your project as soon as possible.
Guarantee to offer exemplary service at the most cost-effective price!