An experienced Customer Service Professional with a natural ability to communicate effectively and with a good attention to detail.Quick and efficient in using computer applications, eager to quickly learn new software skills. Sharp and resourceful administrator and translator who has covered a variety of positions with Italian and international companies in administrative, secretarial and customer service roles. Provides a high level of customer service via phone and email being able to provide support, order management to Italian and international customers and, solve any related issues. Proficient in the use of spreadsheets and databases and translation software possesses good time management, organisational skills and the ability to meet deadlines. A quick learner who can absorb new ideas and can communicate clearly and effectively with people from all social and professionalbackgrounds. Well mannered, articulate and fully aware of diversity and multicultural issues.