All Services Other Escalations and Complaints Management $7/hr · Starting at $100 Handles agent & supervisor escalation. Making sure that relevant information and procedures are cascaded to the team. Monitoring service level. Providing best customer service to all players (Social Gaming) Handling legal threat, social media threat and complaints to mitigate risk due to external complaints. About $7/hr · Ongoing Download Resume Handles agent & supervisor escalation. Making sure that relevant information and procedures are cascaded to the team. Monitoring service level. Providing best customer service to all players (Social Gaming) Handling legal threat, social media threat and complaints to mitigate risk due to external complaints. Skills & Expertise Customer ServiceGamingLegal AssistantsManagementMonitoring 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Customer Service RepresentativesManagement ExpertsAdministrative AssistantQuality Assurance (QA) TestersCRM ExpertsCommunication Skill ManagersEmail MarketersCustomer Service ManagersTeam Management ExpertsVirtual AssistantsAnalytics ExpertsCustomer Retention ServicesTroubleshooting ExpertsWeb DevelopersChat Support ServicesCustomer Experience ManagersMarketersPhone Support ExpertsLegal Assistants