Energetic Customer Service Representative with 2 year of experience resolving complex customer inquiries, I am well trained and have the multi-tasking skill of handling calls and chats I am customer-oriented, efficient, and reliable. I am able to deliver high-quality interactions with customers over the phone and via chat. I have strong written and verbal communication skills. I demonstrate skills in addressing sensitive customer issues i am Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement
Additionally, I have a working knowledge of Shopify, Gorgias, SalesForce, Freshdesk, Intercom and Zendesk.