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Administrative & Secretarial Customer Service & Account Management

Executive Assistant

$15/hr Starting at $25

I performed a wide range of administrative support across 3 departments with 3 different bosses/43 team members. Managed complex calendars, scheduling multiple daily meetings, including maintaining the office inventory (point of contact for all department activities). Managed more than 350 travel arrangements yearly (domestic and international, visas, transportation) and also organized various occasional, regular events for up to 500 participants. I initiated a new filing system on the cloud with Google Drive and increased overall efficiency by 30%. Managed quarterly budget control reports for the China, India, Indonesia, Malaysia, Philippines, and Thailand teams. Reconciling monthly team expense reports, raising purchasing orders, and verifying invoices. Oversee training logistics, schedules, and resources

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$15/hr Ongoing

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I performed a wide range of administrative support across 3 departments with 3 different bosses/43 team members. Managed complex calendars, scheduling multiple daily meetings, including maintaining the office inventory (point of contact for all department activities). Managed more than 350 travel arrangements yearly (domestic and international, visas, transportation) and also organized various occasional, regular events for up to 500 participants. I initiated a new filing system on the cloud with Google Drive and increased overall efficiency by 30%. Managed quarterly budget control reports for the China, India, Indonesia, Malaysia, Philippines, and Thailand teams. Reconciling monthly team expense reports, raising purchasing orders, and verifying invoices. Oversee training logistics, schedules, and resources

Skills & Expertise

Account ManagementClient AdministrationClient Issue ResolutionCorrespondence ManagementCustomer ServiceData EntrySalesforce

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