Highly effective executive with 10 years experience working as a Commercial Director for a SME Design, Manufacturing and Supply Organisation and 14 years Management experience working in the Social Housing Sector: With extensive knowledge and experience in: Business Planning and Development, Writing and implementing organisational structure, Procedures and Policies. Staff recruitment, training, coaching and mentoring. Tender costing and preparation. Data base input and management. Using excel for a range of organisational demands such as company analysis, sales forecasting/projections and sales performance against target. I am an accurate and fast trained touch typist and able to prepare professional documents and reports quickly. I am proficient with all of Microsoft applications including word, excel, outlook and access. My purpose and passion is to delight my client, offering an outstanding service to help different organisations. I can guarantee all my work will be delivered efficiently and professionally. ? Able to deliver outstanding customer service ensuring customers consistently receive quality service ? Outstanding communication skills both verbal and written ? Fast and accurate touch typist ? Proficient using all application in Microsoft Office. ? Maintaining detailed knowledge of competitor and market activity to optimize business opportunities using a range of resources. ? Taking and preparing minutes for distribution ? National and International travel arrangements ? Organising and attending trade exhibitions ? Excellent customer service skills articulate and well spoken