I am working presently as an IT professional (Server Architect) for a multinational bank and have been in the technology industry since 2006. I have my B.S. in Information Systems Security and I've gained experience in fields ranging from financial to civil engineering. I have a multitude of documentation experience that's been established for businesses. Examples of documentation are step-by-step instructional guides with screenshots, user guides, IT department policies, end-user policies, service level agreements, and workflow charts. In addition to the technical writing aspects, I have conducted several employee reviews as an IT Manager for a medium-sized business and formulated Key Performance Indicators (KPIs). This allowed for a baseline of employee performance and rating scale of progress. In my spare time, I write about California, its culture, art, and cuisine.