An experienced project/program manager and senior consultant Renee has spent more than 7 years working for various clients in the United States, London, France, the rest of the UK, Australia and Singapore. Skills Summary ? Digital communication - excellent English speaking and writing (native) ? Digital marketing – SEO, email marketing, digital advertising, content creation and management, social media marketing, affiliate marketing, marketing automation, online PR, outbound and inbound marketing ? Customer service management – Chat support, email and ticket support and management, call systems management ? E-commerce management – online stores, invoicing, billing, charging clients, processing orders, fulfillment and shipping ? Phone handling – inbound or support management. ? Project management – timeline and deadline management, tasks management and personnel management ? Bookkeeping and accounting – Balance sheets, managing invoices, managing spreadsheets ? Human resource – recruitment and managing workforce ? Writing and editing – copywriting, content writing, copyediting, academic writing ? Transcription – general, legal, medical ? Translation ? General admin tasks – encoding, research, data entry