An experienced project/program manager and senior consultant Renee has spent more than 7 years working for various clients in the United States, London, France, the rest of the UK, Australia
Background
An experienced project/program manager and senior consultant Renee has spent more than 7 years working for various clients in the United States, London, France, the rest of the UK, Australia and Singapore.
Skills Summary
? Digital communication - excellent English speaking and writing (native)
? Digital marketing – SEO, email marketing, digital advertising, content creation and management, social media marketing, affiliate marketing, marketing automation, online PR, outbound and inbound marketing
? Customer service management – Chat support, email and ticket support and management, call systems management
? E-commerce management – online stores, invoicing, billing, charging clients, processing orders, fulfillment and shipping
? Phone handling – inbound or support management.
? Project management – timeline and deadline management, tasks management and personnel management
? Bookkeeping and accounting – Balance sheets, managing invoices, managing spreadsheets
? Human resource – recruitment and managing workforce
? Writing and editing – copywriting, content writing, copyediting, academic writing
? Transcription – general, legal, medical
? Translation
? General admin tasks – encoding, research, data entry
Education
Management Development|2008
Post graduate degree specializing in management aspects such as financial management, customer service management, sales and marketing, economy, operations management
Financial Planning|2007
Certificate course specializing in economics, investments, stock market, trading, forex trading, personal and family financial planning, corporate financial management
Business Communications|2001
Undergraduate course specializing in English communications focused on creating and producing corporate and business communications.
Work Terms
I can work full time or part time, hourly or fixed. I usually work 8 hours a day, Monday to Friday.