I have advanced experience in working in Customer Service environments including Hospitality & Tourism and the Call Center. Providing customers with quality support in troubleshooting, site navigation, general inquiries, product information, securing a sale/booking, availability, and general inquiries.
I also possess a wealth of experience using Microsoft Word Applications, Different CRM software, Live Chat support softwares, Zendesk, and hands-on experience with call/contact center equipment and softwares. Thus, my professional demeanor and confidence enables me to be a multitasker and the ability to take on several responsibilities at once and deliver with the same high-quality end result.
I am a quick learner, trainable, and enthusiastic. I look forward to working with you as a customer service representative as well as your man-for-the job for any additional projects that you need assistance with.