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Skills

  • Account Management
  • Avaya
  • Chat Support
  • Client Issue Resolution
  • Client Orientation
  • Customer Service
  • Freshdesk
  • Microsoft
  • Microsoft Word
  • Order Processing
  • Phone Support
  • Quality Assurance
  • Sales
  • Salesforce
  • Troubleshooting

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Services

  • Expert Customer Service

    $12/hr Starting at $800 Ongoing

    Dedicated Resource

    I have advanced experience in working in Customer Service environments including Hospitality & Tourism and the Call Center. Providing customers with quality support in troubleshooting, site navigation,...

    Account ManagementAvayaChat SupportClient Issue ResolutionClient Orientation

About

Expert Customer Service Representative

I have advanced experience in working in Customer Service environments including Hospitality & Tourism and the Call Center. Providing customers with quality support in troubleshooting, site navigation, general inquiries, product information, securing a sale/booking, availability, and general inquiries.

I also possess a wealth of experience using Microsoft Word Applications, Different CRM software, Live Chat support softwares, Zendesk, and hands-on experience with call/contact center equipment and softwares.

Thus, my professional demeanor and confidence enables me to be a multitasker and the ability to take on several responsibilities at once and deliver with the same high-quality end result.

I am a quick learner, trainable, and enthusiastic. I look forward to working with you as a customer service representative as well as your man-for-the job for any additional projects that you need assistance with.

Work Terms

40hrs/ direct deposit