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Programming & Development human computer interaction (hci)

Financial Application Support

$15/hr Starting at $300

 Level 1 & Level 2 support for Morgan Stanley applications 

 Lessens repeating alerts/incidents by fixing the root cause 

 Supports web base application 

 Handles user inquiry via designated communications

 Follows a ticketing procedure for any incidents (SNOW) 

• Validate fixes to ensure the successful resolution of problems

About

$15/hr Ongoing

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 Level 1 & Level 2 support for Morgan Stanley applications 

 Lessens repeating alerts/incidents by fixing the root cause 

 Supports web base application 

 Handles user inquiry via designated communications

 Follows a ticketing procedure for any incidents (SNOW) 

• Validate fixes to ensure the successful resolution of problems

Skills & Expertise

App DevelopmentApplication Support ManagementChat SupportFinancial ServicesUsability EngineeringWeb Development

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