I am an experienced offshore Fraud Prevention Specialist under the Consumer Protection Department of a huge department store based in USA. My responsibilities include but are not limited to: - Filter online orders using varied tools and systems by reviewing customers' billing information and transactions. - Investigates accounts with fraudulent activities. - Review online orders so as to prevent fraud and accounts which are high-risk to fraud. - Resolve current fraudulent activity on a customer's account by blocking or deactivating used information on a customer's account. - Replace customers' orders or partners them up with other related department