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Skills

  • Customer Service
  • Billing
  • Administrative Assistant
  • Call Handling
  • Canva
  • Chat Support
  • Clean Design
  • Collections
  • Consumer Protection
  • Creative Design
  • Data Encoding
  • Data Entry
  • Data Management
  • Design
  • Design Education

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Services

  • Non-Contingency Collections Associate

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I am an experienced offshore non-contingency collections associate for a large department store based in United States. My responsibilities include but are not limited to: - Collect payments for overdue...

    BillingCall HandlingCollectionsCustomer ServiceStore Design

  • Fraud Prevention Specialist

    $8/hr Starting at $30 Ongoing

    Dedicated Resource

    I am an experienced offshore Fraud Prevention Specialist under the Consumer Protection Department of a huge department store based in USA. My responsibilities include but are not limited to: - Filter...

    Administrative AssistantBillingConsumer ProtectionCustomer ServiceFraud Analysis

  • Experienced Customer Service

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    - Can be and provide live chat moderator or manager / management - Can send confirmation emails, follow-ups and set appointments / meetings

    Chat SupportCustomer ServiceLiveChatManagement

  • Data Entry Provider

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I am always willing to be trained and would do everything to fully familiarize myself to learn the product/system. - Keen to details - Assurance of error-free work - Time-bound

    Data EncodingData EntryData ManagementSystems Engineering

  • Canva Graphic Design

    $7/hr Starting at $30 Ongoing

    Dedicated Resource

    -Can do Canva-designed education-related content -Can do activity templates -Can design videos (Social Media Content: Facebook, Twitter, Instagram, TikTok, YouTube) -Can design e-books (covers), page...

    CanvaClean DesignCreative DesignDesignDesign Education

About

I am sugarfree, don't worry. :) #quality #customerservice #callhandling

Hi there!

I have experience in assisting U.S. customers and was trained in a large call center company in the Philippines.

Essentially, I believe that active listening and comprehension skills based on customers' needs results to a successful customer satisfaction. In addition to that I see to it that my customers are enlightened, happy, and worry-free by ensuring their concerns are properly addressed and quickly resolved.

I dedicate myself to work and is goal-oriented in every task I do. I put high importance in meeting schedules as I believe that 'A time well-managed is a time well-spent.' I see to it that my work is done on time or is made even before the given deadline without compromising quality. I have a winning attitude towards work; I learned that in order to be successful, you must not quit so you won't lose.

I am always willing to learn and will familiarize myself with the product or system in order to provide quality-customer-experience.

The most recent job I had was with business processing and outsourcing industry where I communicate with customers over the phone using the English language. Further, I am currently working as a home-based online English teacher where I help students from all over the world in improving their vocabulary, pronunciation, grammar and/or conversational communication skills.


Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity. Cheers! :)

Work Terms

Schedule Availability: Available As Needed - Open to Offers
Communication: Email / Skype / Phone call/text
Payment: Negotiable

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