I am a Freshdesk Developer having 5+ years of experience. As a Freshdesk professional consultant, I can help you with the following: ⭐ Freshdesk new account setup and configuration using best practices. ⭐ Improve current ticket workflow to speed up the reply process and prevent skipping of tickets. ⭐ Clean-up Freshdesk environment to speed up ticket resolution process. ⭐ Creating Reports to measure agents performance and your product performance. ⭐ Customize your Freshdesk instance to your brand identity. As a Freshdesk Developer, my skills include :- ✅ Support email channel setup ✅ Freshchat setup ✅ Linking social media accounts to freshdesk ✅ Voice support setup ✅ Setting up workflows (Creating Automations, Scenario Automations etc) ✅ Ticket templates and forms setup ✅ Setting up Canned Responses ✅ SLA's ✅ Multiple Products. ✅ Helpdesk user interface development ✅ Setting up role based users ✅ Freshdesk custom app development ✅ Email commands ✅ Setting up multiple products with Freshdesk. ✅ Freshdesk integration with other apps. ✅ Freshsales setup and customization ✅ FreshTeam setup and customization