Hi! I saw your job post and I am very interested in your offer. My name is Sheryl and I have been an English and Computer teacher for more than 8 years. I have done basic training in audio transcription with my students as a part of the English curriculum. As a customer service representative, I was in charge of dealing and resolving client issues, inquiries and concerns regarding dental and vision insurance. I handled inbound calls from eye and dental doctors and/or associates. Primary concerns would range from but are not limited to dental and vision benefits, eligibility and claims. Other concerns such as credentialing, termination of insurance, changing/ adding of new practice and remittance addresses and check reissues were also a part of my daily tasks. I would love to hear more about this offer but I do need to be honest, I am very new to online jobs. My only experience with an online job is teaching English to Chinese students under 51 Talk. Hope to hear from you soon. My resume is available upon request. Have a wonderful day!